Regular appointments are 10 minutes in length.

Complete Physicals and Driver’s Examinations are 20 minutes in length.

Counselling visits, booked at the discretion of your doctor, are 20 minutes in length.

Appointment lengths for procedures — such as excisions & IUD insertions — are booked at the discretion of your doctor.


RAT Appointments

Many of our doctors set aside “Rapid Access Time” or “RAT” appointments. These appointments are 5 minutes in length and are set aside for same-day booking to address urgent problems or short, last-minute requests.  For RAT appointments, it is only possible for the doctor to address 1 problem.

No Show Policy

Missing scheduled appointments not only reduces clinic efficiency, but more importantly, blocks access to other patients who otherwise need to be seen.

Patients who miss scheduled appointments, or cancel within 1 hour preceding the appointment time, will be charged a “no-show” fee at the discretion of the doctor.  Future appointments will not be scheduled until no-show fees are paid.

“No-Show” Fees

Regular and “RAT” Appointments $30.00
Complete Physicals, Driver’s Examinations & Counselling Visits $60.00
Procedures $90.00

Repeatedly missing scheduled appointments may result in your being discharged from your doctor’s practice.